When booking your consultation, please ensure you have chosen the correct time zone. I am based in the UK, so my working hours may differ from yours.
Please provide 24 hours’ notice if you need to cancel your consultation. I often have a waiting list for last-minute consultations, so the more notice you give, the better I can rebook the slot. Cancellations with less than 24 hours’ notice will be charged.
Consultations will occur at the scheduled time. If you arrive late, we will still finish at the designated time to accommodate the next client, and you will be charged the full consultation rate. For video consultations, I will send you a link to join the meeting. If there are technical issues, we will find an alternative way to communicate. Please check your emails before your consultation begins. I might request additional information or photographs during your consultation to help find the right remedy.
Contact between consultations will be discussed during your session. I might ask for email updates if needed.
After our consultation, I will send you a prescription for your remedies and a contact for purchasing them. You may also buy the remedies from other sources if available.
We will discuss taking other remedies during your treatment. Acute or first aid consultations can be booked between regular consultations if needed.
Homeopathy works well alongside mainstream healthcare programs and medications. You will not be asked to stop any medications during your treatment; this decision is between you and your doctor. If you feel your condition has improved enough to alter your medications, you may need additional health checks, again in consultation with your doctor.
Homeopathy is not a substitute for Accident and Emergency care. If you need emergency healthcare, please contact your doctor or emergency services. I cannot provide emergency services.
Your details will remain confidential, and I comply with UK data protection laws. Please refer to my terms of trading for further information. I am required by law to keep your consultation notes for seven years. These notes will not be shared unless legally required for the protection of life. All consultation discussions are confidential and will not be shared with others unless you specifically instruct me to do so.
I abide by the homeopathic Code of Ethics. An invoice will be sent to you before the consultation, and you can pay via bank transfer, PayPal, or Stripe. Please settle your invoice within 24 hours of the consultation.
I use Zoom, WhatsApp, and FaceTime for video calls, and email for communication between consultations.